Refund policy

We have a 14-day  size adjustment and fault fixing policy, which means you have 14 days after receiving your item to request a return for size adjustment or fault fixing. 

Customers have 14 days to return items for sizes adjustment or fault fixing.
To be eligible for a return your item must be , unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return for size adjustment or fault fixing you can contact us on WhatsApp at 0832860487.

If your return is accepted, we’ll send you  instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question on WhatsApp at 0832860487

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, once items have been checked out customer will not be able to change the color of the ordered item/s.

Refunds
No cash refunds . Clients can only return  items for size adjustments or fault fixing.If more than 15 business days have passed since we’ve approved your return, please contact us on WhatsApp on 0832860487.